ABOUT US
Advanced Care Provider aspires to emerge as a leading care agency, earning renown for delivering a professional, friendly, and compassionate service within Essex County. Our operational philosophy is firmly anchored in the core values of trustworthiness, reliability, and quality of service, both for the clients who choose us and the individuals entrusted to our care.
Our commitment extends to cultivating a cadre of competent, well-trained, and compassionate staff across all the services we offer. With an eye on the future, we envision extending our staffing support throughout the entire UK. Presently, our services are available nationally across the UK.
Our Mission Statement
Our mission is to provide high standards of personal care. This could be achieved through employing compassionate, professionals’ healthcare assistants.
Our goal is to give our service users the individualized support they need to live independently for as long as possible in their own homes with the help of high-quality domiciliary care services. We aim to continuously work to improve and innovate so that our service users get the greatest responsiveness.
To manage the care service effectively and efficiently to maximize value for the service user and to make the greatest use of available resources.
Our Core Values
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To recruit staff that have a passion to provide care and have a good working ethics.
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To ensure that all our staff are trained and are competent in providing care.
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To ensure we keep up to date with staff trainings and all required documentations.
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To provide the best possible person-cantered care to all our clients.
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To be committed to the needs of our customers through respecting their wishes and choices about how they would like to be assisted or supported on a day-to-day basis.
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To ensure that our clients are treated with dignity and respect.
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To ensure we always practice professionally and always be honest with all our staff and clients.
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To maintain effective communication with both our staff and clients. This will ensure that expectations are communicated effectively.
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Strive to always listen, ask, and understand our staff and clients so day-to-day challenges will be tackled.
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Always strive for excellence. We aim to be quick at problem solving
Key Principles
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To serve our clients and ensure that this is done with respect for their dignity.
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To treat our care staff considerately, with respect, and with appropriate levels of support and training.
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To respect all religious differences in all that we do.
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To make sure that we encourage individual fulfillment, innovation, and development at every level within the company.
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To run a sustainable and profitable business with values that deliver excellence of service.
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The lives of those around us will always be one of our top priorities, which is why we work so hard to provide the best service possible.
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To guarantee our service is satisfactory, we put ourselves in the shoes of our customers and try to anticipate their demands.
Our Team
We also provide staff for housekeeping work ranging from light domestic tasks to specialised deep cleaning services. Light domestic cleaning in the home may include:
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· Kitchen and bathroom cleaning
· Hoovering
· Dusting and polishing
· Changing bedding
· Home laundry and ironing
· Gardening
· shopping
· Ironing
· end of Tenancy cleaning
· Office Cleaning
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Our staff are well-trained, DBS checked, fully insured, and Immigration statues verified using UCheck.
Some positions involve shift work so that people in domiciliary care can be provided with round the clock support. We provide packages of care depending on the client’s needs.​
Our services are currently delivered within Shropshire and nearby areas outside Shropshire, and in Wales. We aim to expand and provide staffing support throughout the UK.